DESIGNERS :
Shipping & Returns Shipping & Returns

Shipping Policy

GUARANTEED SUPER EXPRES SHIPPING TAKES ONLY 7-10 DAYS
Free shipping to USA, Canada, Australia, Asia, New Zealand, United Kingdom over $99.
Shipping cost $25 per order for orders less than $99. The following destinations will be charged for shipping fee: Africa, South and Central America, Russia, Eastern & Western Europe and the Middle East.


Once you have placed your order you will be contacted by e-mail to confirm your order. For your protection, we insures and registers all items for their full value. Currently all deliveries must be made to the credit card billing address unless a secondary shipping address is registered with the credit card company. If your billing address is a P.O. Box then you must provide us with a physical address by email in order for us to ship your merchandise. we does not ship to P.O. Box address and requires an adult to sign for the package.
Order Confirmation and Tracking:
Once you place your order by clicking on the "Place Order" button, you will see the order confirmation page and an e-mail containing your we order number will be sent to you. If you do not receive the confirmation email, contact us

Orders usually ships within 24-36 hours, once your order has been shipped, an e-mail will be sent to you within the next 48 hours reflecting that your order has been shipped with tracking numbers. It will indicate which carrier was used and a method of tracking the order to your door. Please allow 7-10 days for delivery.

Orders May Be Delayed for the Following Reasons:
---"Billing " address and "Shipping " addresses are not the same.
---Order is pending a credit approval and verification.
---A product is currently out of stock.
---An order which requires special customization.
--- An order is shipped to a special location such as Alaska, Hawaii, or APO/FPO.


Delivery is guaranteed. In the event that your package is lost or seized we will reship once at our expense. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.
You may use the following links to track your package. If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.comIf your tracking number starts with EE and ends with HK (ex. EE843747891HK),you should track your package on this link: http://www.hongkongpost.comIf your tracking number starts with EA or EB then your package has been shipped by United States Postal Service (USPS). In this case you should track your package on your national postal service website. Here are some common sites below.


UPS www.ups.com
USA www.usps.com
Canada www.canadapost.ca
England www.parcelforce.com
Astralia www.auspost.com
France www.laposte.fr
Germany www.deutschepost.de
Italy www.poste.it
Singapore www.singpost.com
Japan www.post.japanpost.jp
Poland www.pocztex.pl
U.A.E www.emiratespost.com
New Zealand www.nzpost.co.nz

Return Policy

Customers may receive a refund if the purchase was made from our website, it is within 10 days from the receipt of shipment and if the returned goods are in resalable condition. If it is after 10 days, you will need to process an exchange by contacting customer service, as long as the product is still resaleble.

Need to return an item for a refund? No problem - click here.

All credits are issued after our warehouse has received and inspected your returned goods. If your goods are in resalable condition you will see your refund in 1 to 2 billing cycles. If you have any questions about your return please contact one of our team members at: 1-315-623-0010.

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